Delivery & Returns
Shipping
- International shipping rates and times from Australia vary depending on your region
- We generally ship using Australia Post
- Note: Once the package arrives in the designated country, it will be handed over to local postal services for the delivery.
Canada/ USA/ Mexico
Express shipping: $30
Free shipping: Spend over $150
Standard shipping: $15
Europe
Express shipping: $25
Free shipping: Spend over $150
Standard shipping: $15
Hong Kong and Singapore
Express shipping: $25
Free shipping: Spend over $150
Standard shipping: $15
New Zealand
Express shipping: $20
Standard shipping: Free
Rest of Asia Pacific
Express shipping: $25
Free shipping: Spend over $150
Standard shipping: $15
United Kingdom
Express shipping: $25
Free shipping: Spend over $150
Standard shipping: $15
Rest of world
Express shipping: $25
Free shipping: Spend over $150
Standard shipping: $15
Exchanges & Returns
We offer 30 day Exchanges & Returns.
If you need to change your shirt for a different style or size or you wish to return you order, here’s how to do it:
- Head to us.mrkoya.com/returns & complete the return form.
- Tell us the shirt/size you wish to exchange for in the comments section so we can put it aside for you.
- Ship your shirts (in original condition with tags on) to us at the address below using your choice of carrier at customer expense to our Australian warehouse.
Get in Touch
If we can help with any customer service questions get in touch via our contact form at us.mrkoya.com/returns or through email hey@mrkoya.com or customer support line +61 3 9851 6294
We will process your exchange/return once the returned product is received & processed - whether that be processing a refund or sending out the exchange order.
Australian Customers
If you are in Australia, visit our Australian store here to purchase in AUD.
Some Questions You Might Have
Q. Massive gainz bro!
I underestimated how muscular I am, and my shirt doesn’t fit so good – can I return or exchange it?
A. Of course. Just send your shirt/s back to us within 30 days of receiving it (without your gunk all over it), and we’ll organise your exchange or full refund. It’s super simple.
Q. How do I check on my order? I’m worried that my shirt is going to nightclubs, or has joined a communist uprising.
A. Chances are, your shirt is just going through a phase. Contact us and we’ll track it down for you.
